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  1. Kecks
  2. General

General

Size information

  • Size chart

Managing your order

  • What Payment Methods Can I Use?
  • How can I change my order?
  • I've not got a confirmation email?
  • How long does it take to process orders?
  • Applying discounts to your order

Product information & Stockists

  • What Sponsorship options do you have?
  • Where else can I buy Kecks products?
  • When do you restock
  • I would like to sell Kecks in my store/online shop. How do I get in touch?

Shipping Information

  • What Shipping Agent do you use?
  • How long will my order take to arrive?
  • My item says delivered but its not here?
  • Can I Track My Order?
  • Where do you ship to?
  • Delivery timelines

Returns & Exchanges

  • What is your refund policy?
  • How do I return an item?
  • Can I exchange my order for another item
  • Can I return clothing or accessories?
  • What do I do if my item is damaged?
  • Can I return underwear

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